PointNurse Privacy and Data Policy

Personal Data and Browser Data (hereinafter collectively referred to as “Data”), automatically collected from this website (hereinafter the “Site”), by means of automated systems or freely entered by the User of this Site.

Your privacy is very important to us. We designed our Privacy Policy to make important disclosures about how you can use Pointnurse.com and how we collect and use your personal information. We encourage you to read the Privacy Policy in its entirety.

PointNurse does not collect or store any health or healthcare related information. We collect required information such as your nickname, email address, birthday, gender and payment information. The required information is used to operate the site. Email addresses are not used for any other purpose and are not shared with outside parties.

Our video transmissions are live face-to-face communications between you and a provider.  We do not monitor, record or archive any video call transmissions. Video transmissions are processed using advanced video and encryption technology enabling a secure and live video conversation between you and the provider.

Parties processing the data

We will keep your required information confidential except when disclosure is required or permitted by law (for example to government bodies and law enforcement agencies). Generally, we will only use your information within our company. However, sometimes we use third parties to process your information (for example payment providers). We will require these third parties to comply strictly with our privacy policies and we will require that they not use your personal information for their own business purposes.

The use of the collected data by PointNurse

We use non-identifying and aggregate information to better design our website and Apps. For example, we may tell an advertiser that X number of individuals visited a certain area on our Web site, or that Y number of men and Z number of women filled out a site survey or form, but we would not disclose anything that could be used to identify those individuals.

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy policy. If our information practices change at some time in the future we will contact you before we use your data for these new purposes to notify you of the policy change and to provide you with the ability to opt out of these new uses.

We store data only for as long as it is necessary to provide products and services to you and others, including those described above and for legal protections or as required by applicable laws and regulations.

IP addresses are used to identify the location of users, the number of visits from different countries and also to block disruptive use; and to analyze and improve the services offered on our website, e.g. to provide you with the most user-friendly navigation experience.

Certain information is needed to provide you with services, so we only delete this information after you delete your account.

Upon request we provide site visitors with access to a description of information that we maintain about them. Pointnurse.com uses industry-standard encryption technologies when transferring and receiving consumer data exchanged with our site.

Your Use of Your Own Personal Data

If a Pointnurse.com User utilizes the Site to publish or otherwise share Personal Data with third parties, he or she assumes full responsibility: the User states possession of the right to communicate or disclose personal data to third parties, and that they have received prior information thereto, thus relieving the Site of all responsibility for their improper use of or following disclosure or dissemination.


You will resolve any claim, cause of action or dispute (claim) you have with us arising out of or relating to this Statement or Pointnurse.com exclusively in a state or federal court located in Delaware. The laws of the State of Delaware will govern this Statement, as well as any claim that might arise between you and us, without regard to conflict of law provisions.

If anyone brings a claim against us related to your actions, content or information on Pointnurse.com, you will indemnify and hold us harmless from and against all damages, losses, and expenses of any kind (including reasonable legal fees and costs) related to such claim.

Cookies and Use Thereof on Pointnurse.com

A cookie is a small amount of data, which often includes a unique identifier that is sent to the browser of your computer, tablet, cell phone or other electronic devise (referred to here as a "device") browser from a website's computer and is stored on your device's hard drive. Each website can send its own cookie to your browser if your browser's preferences allow it, but (to protect your privacy) your browser generally only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other sites. Many sites do this whenever a user visits their website in order to track traffic flows.

Cookies record information about your preferences and allow us to tailor PointNurse to your interests. During the course of any visit to the Site, the pages you see, along with a cookie, are downloaded to your device. Many websites do this because cookies enable website publishers to do useful things such as finding out whether the device (and probably its user) has visited the website before. This is done on a repeat visit by checking for the cookie left there on the previous visit.

Information supplied by cookies can help us to analyze the profile of our visitors so we can provide you with a better user experience.

We try to keep Pointnurse.com safe, but you use it at your own risk. We are providing Pointnurse.com as is without any express or implied warranties. We do not guarantee that Pointnurse.com will be safe or secure. Pointnurse.com is not responsible for the actions, content, information, or data of third parties and you release us, our directors, officers, employees, and agents from any claims and damages, known and unknown, arising out of or in any way connected with any claim you have against any such third parties.

PointNurse is not responsible for data lost/exposed/used due to the nature of the Internet and digital environments, illegal actions of hackers and criminals, technical malfunctions of servers and database, etc. These are the accepted risks of our Users and users of the Internet in general. You are agreeing to this standard in using our site.

PointNurse reserves the right to amend this Privacy Statement at any time without notice, and only the current Privacy Statement may be deemed effective. Regardless of later updates or changes to our privacy policy, we will never use the information you submit under our current privacy policy in a new way without first providing you an opportunity to opt-out or otherwise prevent that use.

This Privacy policy was last updated on March 24, 2020 and is deemed effective as of this date.